We have collated a number of useful contacts for you to reach out during the Coronavirus pandemic. This information was collected from news and media sources and online advice from organisations.
Print out the emergency contact number worksheet to keep next to your home phone
Newmarket Helpline: 01638 667227 (option 1), available Monday to Friday, 9am-5pm
Home, But Not Alone: 0800 876 6926, available Monday to Friday, 9am-5pm
Newmarket Foodbank: 01638 561711 by appointment on Tuesday-Thursday-Friday or the Open Door office on 01638 600699.
Free School Meal Families: Foodbank@newmarketopendoor.org.uk
Community Pop-up Shop: Every Thursday 11am at the Racing Centre. A charge of £2 at the door for a large jute bag.
Newmarket Day Centre: Hot Plate Meal Delivery Service, 01638 664262 (Hannah), Monday to Friday (excluding Bank Holidays), 8.45am-4.00pm
Churches Together in Newmarket and District: Food parcels for families. Contact Deacon James G Hurst jamesghurst@outlook.com
The Voluntary Network: Transport Services 01638 608022 or caroline@thevoluntarynetwork.org
Befriending Services 01638 608048 or laura@thevoluntarynetwork.org
Sharing Parenting: Lockdown support 07867 568339, 01638 665997 or info@sharingparenting.com
Suffolk Parent Carer Network: 07341 126455
Suffolk Mind: 0300 111 6000 or info@suffolkmind.org.uk
Suffolk Emotional Wellbeing Hub: 0345 600 2090, available Monday to Friday, 8am to 7:30pm
Suffolk Wellbeing Service – Help line number 0300 123 1503 – lines open 9am-5pm https://www.wellbeingnands.co.uk/suffolk/
First Response helpline: 0808 196 3494, a 24/7 helpline which offers support for anyone of any age experiencing mental health difficulties
Rethink mental illness: Support and advice for people living with mental illness. Phone 0300 5000 927, available Monday to Friday, 9am-5pm
Citizen Advice West Suffolk: 0300 330 1151, available Monday to Friday, 9:30am-3:30pm
Universal Credit Help to Claim: 0800 144 8 44, freephone Monday to Friday, 8am-6pm
Suffolk Support & Advice Service: helps people across the county access information or support relating to debt, benefits, housing or employment. You can contact the service on 0800 068 3131 between 9am-5pm Monday to Friday
The Covid Fraud Hotline: 0800 587 5030, open 24/7
Suffolk Domestic Abuse: 0800 977 5690, freephone available 24/7
Suffolk Rape Crisis: 0800 0850520, free confidential helpline
The Silver Line: 0800 4 70 80 90, help for older people, available 24/7
Go Get Sober: Contact admin@gogetsober.com or phone 07834 538838
Suffolk Carers Matter: Advice line 01284 333035 https://suffolkcarersmatter.org.uk/
Suffolk Family Carers: 01473 735477 https://suffolkfamilycarers.org/
Anglia care trust: 08009 775 690
* Helping people to keep a roof over their heads
* Helping people to stay safe
* Helping people to be heard
Samaritans – 116 123 (freephone 24hrs a day)
West Suffolk NHS foundation trust: 01284 713000

