A5- Employee Handbook and Personnel Policies
Employee Handbook
Adopted by Full Town Council on 23rd September 2019
Contents
Introduction
This Handbook covers important aspects of employment and we ask that you read it carefully in conjunction with the Contract of Employment given to you when you commence employment. It also sets out the Council’s approved Human Resources Policies and Rules of Employment.
This document is written to inform employees of their rights and conditions of employment but does not form part of your contract. It compliments the Council’s HR Procedures which are written from a management perspective.
Newmarket Town Council no longer adopts the collective agreement known as the “Green Book” issued by the NJC for Local Government Services, but does consider the related pay scales when setting salaries along with guidance from the National Association of Local Councils.
The Council’s employee conditions of service as set out in this handbook, re developed in accordance with ACAS guidelines. The Council contracts with Ellis Whittam as professional advisors on HR and Health and Safety.
The Council sets out to reward the commitment of its staff, consistent with its financial resources and to provide a satisfying and flexible working environment in which staff are given the opportunity to develop.
People are our most important asset and the quality and attitude of individuals is therefore the key to our continued success. Because of this, we will always treat each employee as an individual, and respect their rights and sensitivities.
- References to notifications to be made to the Town Council Manager should be read as Chairman of Human Resources Committee when the employee concerned is the Town Council Manager.
Absences
Absence causes reduced levels of customer service and additional pressure on remaining employees to cover, often at short notice. The Council’s Absences Policy provides a framework which helps us all to manage absenteeism and provides support to everyone involved. It recognises the need for a mutually responsible and caring approach to managing absence consistently.
We do accept and understand that from time to time, our staff will be ill, may need to take time away from work to look after their family, or may need to take time off to attend to some other urgent matter. However, for the above reasons, we do view persistent absence from work as a serious matter. Dealing with long term sickness will require a different approach to that needed for repeated short-term absences.
Absence rates will be monitored within our organisation. Along with an employee’s absence rate, we will always review and consider the reason for their absence and will discuss this with the employee. By taking the time to understand why our staff are absent from work, we will be able to explore options with them and hopefully find solutions that will help them to attend work regularly. We will always treat staff fairly, and will not discriminate in the way we deal with absences, or grant time off.
The Absence Policy requires that every employee’s absence record is assessed and reviewed with them after every period of absence. The purpose of the review will be:
- To welcome the employee back to work and provide an up date about any developments which have occurred during their absence
- To check that an employee is fit for work and to understand their well being needs
- To see whether the Organisation can provide any additional support to help rehabilitation
- To review the employee’s absence record & discuss any patterns of absence which are apparent and which cause concern.
- To discuss with the employee the impact of their absence on the Council
The form of the review will of course vary according to each individual’s absence record.
Appointments
Employees are normally expected to ensure that any appointments made to visit the doctors, dentists, hospital, etc are made in their own time, and outside normal working hours. In the event that this is not reasonably practicable, time off work will be allowed to attend such appointments providing that:
- the appointment is substantiated with an appointment card or letter,
- the timing of the appointment causes as little disruption as possible i.e. at the beginning or end of the working day, and
- prior permission is obtained from your manager.
Absence notification
Employees must follow the procedure below for all periods of absence including:
- sickness
- appointments-dental/hospital etc
- other genuine emergency situations
Prior permission must be obtained from your Manager for all absence other than unexpected sickness. An Absence Record Form must be completed before the absence commences, for all absences other than unexpected sickness, injuries, or other genuine emergency situations.
Absence for reasons of sickness, injury or other genuine emergency situations must be notified as soon as possible, by telephoning your manager by 9.30 am. (In the case of the Town Council Manager, a notification will be made to the Finance Manager who will advise the Mayor). It is the employee’s responsibility to keep the Council advised of circumstances which are preventing the employee from attending work and their likely return date.
In the case of absence because of an emergency situation, you will normally be required to take annual holiday entitlement (or time off in lieu) to cover the period of absence. In extreme cases such as bereavement of a close family member, the Town Council Manager may grant compassionate leave.
In cases of sickness of 7 calendar days or less, the Self Certification Form will be completed immediately upon return to work. Where, however, the absence is expected to or lasts for a period in excess of 7 days, Fitness Note(s) (previously Sickness Note) will be required from a Doctor to cover the employee for the duration. Fitness Note(s) must be forwarded immediately by the employee. Failure to do so may result in sick pay being delayed or withheld and disciplinary action being taken. On the expiry of your Fitness Note you will be assumed to be fit for work, unless evidence is supplied to the contrary.
If you are taken ill whilst at work and need to go home, the absence must be counted as sick leave and a self certificate completed. If you go home before 11.00am a full day’s absence must be shown on the self certificate for that day. If you leave after 11.00am a half day’s absence must be shown on the self certificate for that day. Unauthorised absence will lead to disciplinary action which may include dismissal.
Long term sick leave will be reviewed at regular intervals under the Absence Policy. If after a reasonable period you remain unable to work, the Competency Procedure may be invoked.
Pay during absence
You are not entitled to be paid your salary when absent from work unless authorised. However, if your absence is due to illness or injury you will qualify for Statutory Sick Pay (SSP) if you comply with the Absence Procedure. If you are absent from work due to incapacity caused through an accident and the Council has at its discretion continued to pay you, the Council reserves the right to recover such sums as appropriate as part of any case for compensation pursued against a third party.
Holidays. For booking holidays or time off in lieu, see Holiday Entitlement below.
ACCEPTANCE OF GIFTS, REWARDS AND HOSPITALITY
The acceptance of gifts and hospitality are particularly sensitive areas. The way in which you receive a gift/hospitality depends on the type of relationship involved and the context in which the gifts/hospitality are offered. Staff should always bear in mind the following points:
There must be nothing in your behaviour, which might give rise to a suspicion that you are acting in your own private interest, which might lead to a conflict of interest.
Your actions should never give the impression to the public; to any organisation with which you deal or to your colleagues that a gift or reward could influence the way in which you deal with any person or organisation.
Staff should always inform the Town Council Manager of gifts/hospitality invitations/rewards made to them and the Town Council Manager should advise the Mayor. Failure to do so will lead to disciplinary action.
You must comply with the Officer Code of Conduct set out as Appendix 2 to this Handbook.
Accompaniment
“Workers” have a statutory right to be accompanied by a fellow worker or by a trade union official, where they are required or invited by their employer to attend certain disciplinary or grievance hearings and they make a request to be so accompanied. This right applies not only to employees working under a contract of employment, but also to workers who are not genuinely self-employed, agency workers, home workers and casuals.
The ‘companion’ will be either:
- a fellow worker (another worker of the same employer);
- a full time official employed by a Trade Union; or
- a lay trade union official or workplace representative who has been specifically certified in writing by their union to act as a companion at disciplinary or grievance hearings.
The statutory right applies to:
Disciplinary meetings which could result in:
- the administration of a formal warning;
- the taking of some other action, which will include dismissal;
- the confirmation of a warning issued or some other action taken.
The Council also allow an employee to be accompanied under the Appeal Procedure or Competence Procedure.
Grievance meetings
There may be no automatic legal right for a worker to be accompanied at a fact-finding interview (an investigatory meeting) prior to a formal disciplinary meeting, although if that investigatory interview, for instance, centres on a specific individual and disciplinary proceedings are likely to follow then the right to be accompanied is likely to apply.
Accompanying person
A worker who has been requested to acCouncil a colleague employed by the same employer is entitled to take a reasonable amount of paid time off to fulfil this responsibility. A lay trade union official or a workplace representative is also entitled to reasonable paid time off by the employer provided that the worker who has requested to be accompanied is employed by the same employer.
Acting as a companion is voluntary and employees are under no obligation to do so.
The right to be accompanied by a trade union official is not limited to where the trade union is recognised by the employer.
The Council may, at its discretion, allow you to bring a companion who is not an employee or union official (for example, a member of your family, but not a legal representative) where this will help overcome a particular difficulty caused by a disability or where you have language difficulties.
The companion will be allowed to participate in the hearing and to ask questions. The companion has the legal right to address the hearing, but does not have the legal right to answer questions on behalf of the worker. Facilities should be made available to allow a reasonable amount of time for preparation and to confer privately during the course of the hearing.
If the designated companion cannot attend a hearing at the time proposed, the worker can suggest a reasonable alternative which must be within 5 working days of the first date suggested.
Adoption leave
Any employee who is adopting a child and meets certain qualifying conditions has the right to take 26 weeks ordinary unpaid adoption leave and the right to an additional 26 week’s of unpaid absence.
To qualify, you will need to have been continuously employed for at least 26 weeks. Statutory Adoption pay may be able to be claimed by some employees.
If this may apply to you, you are advised to discuss the matter with the Town Council Manager.
Alcohol/Substance abuse
Illegal drugs or substances must not be brought on to the Council’s premises in any circumstances, nor alcohol without the consent of the Town Council Manager.
Any individual thought to be under the influence of excess alcohol or drugs will be escorted from the premises and escorted home and may be subject to action under the laid down disciplinary procedures.
If you are taking drugs prescribed by your doctor, that may give rise to side effects that could affect your performance or safety at work, it would be helpful if you would advise the Town Council Manager.
Appeal procedure
An appeal against a disciplinary/competency decision must be notified to the Town Council Manager, in writing, within three working days of the receipt of written confirmation of disciplinary/ competence action taken.
The appeal will be considered as soon as possible and an invitation will be made to discuss the matter fully. The procedure is designed to ensure that employees are treated fairly and lawfully in all matters of discipline, competency and dismissal. An employee is entitled to be accompanied by a fellow employee or accredited trade union representative.
During the appeal meeting, the onus will be on the employee to put forward the grounds for appeal and any new evidence which could alter the original decision. The employee can be requested to provide prior written notification of the reasons for the appeal. If any new information comes to light, we will provide you with details in writing. You will have reasonable opportunity to consider this information before the meeting. If you raise any new mattes in your appeal, we may need to carry out further investigation.
Following the appeal, we may:
- confirm the original decision;
- revoke the original decision; or
- substitute a different outcome;
The outcome of the appeal will be final, it will be notified to you in writing and copies of all correspondence, will be retained on the personnel file.
Appeals against action taken by a manager will be undertaken by the Town Council Manager. Appeals against action taken by the Town Council Manager will be undertaken by members of the Human Resources Committee who have not been part of the original decision.
If an employee does not accept the annual Employee Development Review (EDR), and this cannot be resolved with the manager, an appeal may be made to the Town Council Manager. The EDR will be reviewed with both the manager and employee present and the Town Council Manager’s decision will be final. If the original appraisal was undertaken by the Town Council Manager, the review will be undertaken by the Chairman/Vice Chairman of Human Resources Committee. The Town Council Manager may appeal against his/her EDR and it will be reviewed by members of the Appeals Committee not involved in the original review.
Attendance
The Council requires regularity of attendance from its employees. This is of the utmost importance in maintaining an efficient business and high-quality service to customers. Breaches of this requirement may invoke the Council’s Disciplinary Procedures.
Bereavement
If you suffer bereavement in your immediate family – that is, the death of a parent, spouse, brother, sister, son, daughter, in-laws, legal guardian or partner, paid leave will be allowed for the funeral. Additional leave may be allowed for immediate family bereavement at the discretion of the Town Council Manager. Time off for funerals will also be allowed for more distant relatives and close friends, at the discretion of the Town Council Manager.
Bullying
Workplace bullying is a separate issue from sexual and racial harassment but the effects can be the same. Within the working environment bullying can be described as the use of a position or power to coerce others by fear, oppression or threat.
The Council will not tolerate bullying behaviour at any level and it is the responsibility of all managers to eliminate any form of bullying which they become aware of.
Allegations of bullying will be dealt with under the grievance or disciplinary procedures. Any employee who feels they are being bullied should consult any manager or the Town Council Manager.
Car parking
Limited car parking facilities are provided for employees’ cars with permission. However, the Council disclaims all liability, whether in negligence or otherwise, for loss of or damage to any vehicle and/or its contents, howsoever caused, whilst left on the premises. The Council encourage employees to use a more sustainable form of transport where possible, and where a vehicle is not required for business purposes.
Collections for charities and fund raising
We are keen to assist legitimate charitable and community activities, provided they do not interfere with the business of the Council. To ensure this does not happen and that the cause or activity concerned is genuine, all such collections and fund-raising must receive prior authorisation from the Town Council Manager. Organisers should ensure that no pressure is placed on staff to contribute.
Council car policy
The Council currently does not have a policy which entitles employees to the provision of a car as part of their contract of employment or the equivalent of an annual cash payment.
Use of Own Car
Where the Council authorises an employee to use a private car on official business, the employee will receive a casual user allowance in accordance with the approved Green Book rate
Business mileage is usually the distance travelled between your normal office and the place you are visiting. Where you are commencing travel from home for business purposes i.e. not to your normal office, then the business mileage to be claimed is from your home to the place you are visiting or your normal office to the place you are visiting, whichever is the lesser.
The Council reserves the right to request copies of the individual’s insurance certificate, to ensure adequate cover is in place for the business use of the vehicle. Where staff are travelling to the same function/meeting every effort should be made to travel together.
Council sick pay
Payment for periods of absence due to authorised sickness will be made in accordance with the current Statutory Sick Pay Scheme. Please note that the Council is not allowed to make Statutory sick payments for the first 3 days of absence. Any payment in excess of the statutory minimum will be made purely at the discretion of the Council.
Long term sick leave will be reviewed at regular intervals the Town Council Manager. Managers will also formally review sickness absence exceeding 5 days in any one quarter with you. Absence will be rolled forward on a monthly basis in any 12 month period. If after a reasonable period you remain unable to work, the Competency Procedure may be invoked.
Competence procedure
This procedure is separate from the Disciplinary Procedure and is not intended to deal with misconduct, but cases where an employee is unable for any reason to satisfactorily carry out the work required by the job description. It provides a framework within which managers can work with employees to maintain satisfactory performance and to encourage improvement where necessary. It is for guidance and does not form part of your contract of employment.
The Council will make every effort to discuss with the employee, the reasons for the inability to satisfactorily carry out work. It will jointly with the employee, seek solutions such as offering training or development opportunities, additional equipment or if possible changing the duties of the post. It will also look at the time or location if these are relevant. It may be necessary, dependent upon the circumstances of the competence issue, to suspend the employee on full pay, or to limit the scope of the work, whilst the necessary alternatives are investigated.
The capability issue may be associated with health or disability, the Council will seek as much information as possible and may require medical reports. The Council will see if it can make reasonable adjustments which will help you with your disability at work. The issue will never be determined on age grounds, unless there are any statutory requirements.
If these options do not provide a solution, the Council will seek to offer suitable alternative employment where possible. Termination of the Contract of Employment will only be pursued as a last resort.
In the first instance, performance issues should normally be dealt with informally between you and your manager as part of day to day management or stemming from the annual Employee Development Review. Informal discussions may be held to:
- Clarify the required standard
- Identify areas of concern
- Establish causes of poor performance
- Setting lengths for improvement and/or
- Agreeing a time scale for review
The formal procedure will be used for more serious cases, or where informal discussions have not resulted in a satisfactory improvement. The hearing will be held with your manager, another manager or the Town Council Manager. You must also take reasonable steps to attend a hearing. Failure to do so without good reason may be treated as misconduct. You will be entitled to be accompanied to a formal hearing.
The purpose of the first stage hearing include:
- Setting out the required standards that are considered not to be met;
- Establishing the likely causes of poor performance;
- Allowing you the opportunity to explain the poor performance and ask relevant questions;
- Discussing measures which may help you improve your performance
- Setting targets for improvements;
- Setting a time scale for review;
Following the hearing, we will if we deem it appropriate to do so, give you a written warning setting out:
- The areas in which you have not met the required performance standards;
- Targets for improvements;
- Measures such as additional training, or supervision which will be taken with a view to improving performance;
- A time scale for review;
- The consequences of failing to improve within the review period, or of further unsatisfactory improvement;
The warning will normally remain active for 6 months, but will be a permanent part of your personnel record. At the end of the review period:
- If your manager is satisfied with your performance, no further action will be taken; or
- If your manager feels there has been a substantial but insufficient improvement, the
review period may be extended, or
- If your manager is not satisfied, the matter may be progressed to stage 2.
Stage 2 COMPETENCE HEARING
If your performance does not improve within the review period, or if there are further instances of poor performance while your first written warning is still active, we will hold a second capability hearing. The Council reserve the right to proceed directly to the Stage 3 Competence Hearing where poor performance is serious enough to justify this. The purposes of the second capability hearing are similar to those of the first stage hearing but include the identification of further measure which may be appropriate:
Following the hearing, if we decide that it is appropriate to do so, we will give you a final written warning, setting out:
- The areas in which you have not met the required performance standards;
- Targets for improvement;
- Any measures, such as additional training or supervision, which will be taken with a view to improving performance;
- A further time-scale for review;
- The consequences of failing to improve within the time-scale or of further unsatisfactory performance;
A final written warning will normally remain active for 12months, but will form a permanent part of your personnel record.
Your performance will be monitored and at the end of the review period we will write to inform you of the next step, as follows:
- If your Manager is satisfied with your performance, no further action will be taken;
- If your Manager is not satisfied, the matte may be progressed to a stage 3 capability hearing; or
- If the Manager feels that there has been a substantial but insufficient improvement, the review period may be extended;
Stage 3 Competence hearing
If your performance does not improve within the further review period set out in the final written warning, or if there are further serious instances of poor performance while your final written warning is still active, we will hold a further capability hearing.
The purposes of the stage 3 hearing include:
- Setting out the required standards that are considered not to have been met;
- Identifying areas in which performance is still unsatisfactory;
- Allowing you the opportunity to explain the poor performance and ask any relevant questions;
- Establishing whether there are any further steps that could reasonably be taken to rectify the poor performance;
- Establishing whether there is any reasonable likelihood of the required standard of performance being met within a reasonable time; and
- Discussing whether there is any practical alternative to dismissal, such as redeployment to any suitable job that is available at the same or lower grade;
In exceptional cases where we believe that there is a reasonable likelihood of the necessary improvement being made within a reasonable time, a further review period will be set and the final written warning extended.,
If performance remains unsatisfactory and there is to be no further review period, we may:
- Redeploy you into another suitable job at the same or [if your contract permits] a lower grade; or
- Dismiss you;
Dismissal will normally be with full notice or payment in lieu of notice, unless you are guilty of gross misconduct within the meaning of our disciplinary policy, in which case we may dismiss you without notice or any pay in lieu.
Employees are entitled to appeal against any dismissal decision, in accordance with the Appeal Procedure.
Computer network
This policy applies to the activities which constitute unacceptable use of the network or mobile appliance operated by the Council for use by its employees or Members. The policy applies equally to contractors, visitors and others who may be allowed to use the facilities on a temporary basis, e.g. the following activities are prohibited:
- The creation, transmission or deliberate receipt of any offensive, obscene or indecent images, data or other material or any data capable of being resolved into obscene or indecent images or material.
- The creation of material which is designed or likely to cause annoyance, inconvenience or needless anxiety.
- The creation or transmission of defamatory material.
- The transmission of material in any way that infringes the copyright of another person.
- The transmission of unsolicited commercial advertising material to networks belonging to other organisations.
- Deliberate actions or activities with any of the following characteristics:
- Wasting staff effort or networked resources
- Corrupting or destroying another users data
- Violating the privacy of other users
- Disrupting the work of other users
- Other misuse of networked resources by the deliberate introduction of viruses
- Playing games during working hours
World Wide Web (WWW) resources
These facilities are provided for use to achieve Council objectives. Any use for unauthorised purposes will be regarded as gross misconduct. If you are unsure whether use would be authorised, you must seek advice from the Town Council Manager in advance.
All staff, contractors and others are required to adhere to this.
Confidential information
The Council encourages openness and the passing of information both internally; between itself and its partners and to the public. Nevertheless, during your employment you are likely to have access to confidential information relating to the Council’s business or about clients or members of the public. This may include details of processes, materials, services and plans, costs and client lists. You must not disclose to, or discuss with a third party at any time, any information which you know or suspect to be confidential without seeking the authority of the Town Council Manager.
Contracts of employment
A Contract of Employment will be given to each employee at the earliest opportunity following their employment commencing. It will contain the statutory written Statement of Employment Particulars and other main terms of Employment.
Two copies will be issued, one to be signed and returned by the employee, the other for his/her retention. Minor amendments to the Contract, e.g. a change in salary, will be amended by letter. More substantial changes, e.g. a promotion, may require the issue of a replacement Contract.
Please keep your Contract, any amendments, your job description and person specification safe for future reference.
Declaration of interest
Staff are required to declare any interest they or a member of their family may have in accordance with the Officers’ Code of Conduct.
Dependants
Employees have the right to reasonable time off without pay during working hours to deal with incidents involving a dependant. The right is limited to urgent cases of real need and is subject to advising the Town Council Manager of the need to deal with the incident. (See Absence above)
Disabled persons
If you are disabled, please ensure that the Council has a record of this and, if you are registered disabled, of your disablement number. The Council’s Equalities Policy seeks to eliminate discrimination on the grounds of disability.
The Council will consider any reasonable request to carry out adaptation to make it easier for you to carry out your work.
Disciplinary procedure
- INTRODUCTION
This disciplinary procedure is designed to help and encourage employees to achieve and maintain acceptable standards of conduct and job performance at all times, including the need to:
- Fulfil the duties specified in their contract of employment.
- Be honest and act beyond suspicion of dishonesty.
- Maintain high standards of integrity and conduct to protect the council’s image and reputation with the public.
- This policy indicates the disciplinary procedure that will normally be followed in the event of misconduct. The following list provides examples of conduct that will normally be regarded as misconduct leading to disciplinary proceedings. The list is not exhaustive.
i Unsatisfactory time keeping.
ii Time wasting.
iii Absenteeism, including any absence from work during a working day without prior authorisation
or instruction.
iv Damage to, or unauthorised use of council property
v Failure to comply with rules and regulations applicable to job requirements.
vi Minor breaches of your contract of employment.
vii Failure by an employee to perform the duties and responsibilities of his or her post to the
standard expected by the council.
viii Obscene language or other offensive behaviour.
ix Insubordination or refusal to follow instructions.
x Any other conduct that from time to time is defined by the Council as amounting to misconduct or
breach of Council General Rules.
This Procedure applies to all employees regardless of status or length of service, except to employees in their probationary period. It is for guidance and does not form part of your contract of employment. This Procedure does not apply to cases involving genuine sickness absence; proposed redundancies; or poor performance and competence.
1 General rules
- Employees have an obligation to ensure that they conform to the requirements of the Equalities Policy and must not act in a manner which could be considered to be of an unlawful discriminatory nature against fellow employees, customers, or other people with whom they come into contact on the Council’s business.
- Employees are expected to achieve and maintain a good standard of workmanship and cleanliness and to show a conscientious approach to the job or to the detail of that job to a standard that may reasonably be expected.
- To ensure maximum efficiency, employees are engaged on the basis that they must be prepared to undertake reasonable duties other than those for which they have been specifically engaged.
- The telephone or postal service must not be used for private purposes without prior permission.
- Visitors are not allowed on to the premises at any time without prior authority.
- An orderly and courteous manner must be maintained in front of customers.
- It is not permitted to remove material or equipment of any kind from the Council or any other place of work without prior written permission.
- The Council’s or customers’ time, material or equipment must not be used for any unauthorised use.
- All authorised notices displayed are expected to be read and observed.
- Employees are expected to act wholeheartedly in the interests of the Council at all times. Any conduct detrimental to its interests or its relations with its customers, suppliers, the general public or damaging to its public image shall be considered to be in breach of the Council’s rules.
- Employees must not perform, arrange, or carry out any work or activity which could be considered to be in competition with or which adversely affect in any way the Council’s interests.
- Employees must act in accordance with the Council’s operating procedures and policies.
- Employees must take reasonable care of the health and safety of employees and third parties.
- Comply with all reasonable instruction given by your manager
- For first instances of minor misconduct the employee’s manager or Town Council Manager may speak to the employee informally before implementing a formal disciplinary procedure. However, there is no obligation for the employee’s manager or Town Council Manager to do this
- Scope
The procedure applies to all employees of Newmarket Town Council.
- Verbal warnings
Verbal Warnings are issued by a manager or the Town Council Manager for most first instances of general misconduct, depending on the seriousness of the offence. If the employee is given a Verbal Warning, he or she will be warned of the likely consequences of any further disciplinary offences or a failure to improve his or her conduct to the satisfaction of the Council. A note confirming the Verbal Warning will be placed on the employee’s personnel file. A Verbal Warning will normally remain in force for 6 months, but remain permanently on your Personnel record.
The Verbal Warning stage of the procedure may be omitted if the offence is of a sufficiently serious nature.
- First written warning
In the case of a serious offence or repetition of an earlier minor offence the employee will normally be given a First Written Warning. A First Written Warning will be issued by the employee’s manager or Town Council Manager and will set out:
- the nature of the offence and the improvement required (if appropriate) and over what period;
- the likely consequences of any further offence or failure by the employee to improve his/her conduct to an acceptable standard;
- that further offences will result in more serious disciplinary action; and
- the employee’s right of appeal.
A first Written Warning will normally remain in force for 12 months, but remain permanently on your Personnel Record. The First Written Warning stage of the procedure may be omitted if the offence is of a sufficiently serious nature.
- Final written warning
If further misconduct occurs within the time period specified in a First Written Warning, or if the misconduct is sufficiently serious, the employee will be given a Final Written Warning. A Final Written Warning will be issued by the Town Council Manager and will set out:
- the nature of the offence and the improvement required (if appropriate) and over what period;
- the likely consequences of any further offence or a failure by the employee to improve his/her conduct to an acceptable standard;
- that further offences will result in more serious disciplinary action up to and including dismissal; and
- the employees right of appeal.
Final Written Warnings may also be issued in circumstances where the misconduct does not amount to gross misconduct, but is sufficiently serious enough to warrant only one written warning. A Final Written Warning will normally remain in force for 24 months, but will remain permanently on your personnel records.
- Standard Council disciplinary procedure
6.1 In the case of further misconduct within the time period specified in any Final Written Warning or if the misconduct is sufficiently serious and the Council deems it to be appropriate to contemplate the dismissal, demotion or suspension (without pay) of the employee the following formal disciplinary procedure will be followed.
6.2 The Council will investigate the alleged misconduct and will establish the facts surrounding the complaint as necessary, taking into account the statements of any available witnesses.
6.3 The Council will set out in writing the alleged conduct or other circumstances which lead the Council to contemplate dismissing the employee or taking disciplinary action against the employee and the basis for the allegation and will send the employee a copy of the statement inviting the employee to attend a disciplinary meeting to discuss the matter. The employee will be provided with a reasonable opportunity to consider his or her response to the information provided in the statement before attending the meeting. The employee must take all reasonable steps to attend the meeting.
6.4 Disciplinary meetings will normally be convened within 10 working days of the Council sending the employee the written statement referred to in 6.3 above. The employee may be accompanied to any disciplinary meeting by a fellow employee or by a representative of a trade union. The Council will be represented by the employee’s manager or Town Council Manager.
6.5 If the time or date proposed for the meeting is inconvenient (either for the employee or for the employees companion should he or she wish to be accompanied to the meeting pursuant to 6.4 above) the employee may ask to postpone the meeting by up to 5 working days.
6.6 The meeting may be adjourned to allow matters raised during the course of the meeting to be investigated, or to afford the employee’s manager/ Town Council Manager time to consider their decision.
6.7 After the meeting the Council will inform the employee of their decision and any applicable sanction within 5 working days. The meeting may be reconvened for this purpose. The decision will be confirmed to the employee in writing.
6.8 If the employee wishes to appeal against the decision, he or she must notify the Council in writing within 5 days of receiving written notice of the decision.
6.9 If the employee notifies the Council that he or she wishes to appeal, the employee will be invited to attend a disciplinary appeal meeting before the Council’s Appeals Committee. The employee must take all reasonable steps to attend that disciplinary appeal meeting. The employee has the right to be accompanied to a disciplinary appeal meeting by a fellow employee or by a representative of a trade union.
6.10 A disciplinary appeal meeting will normally be convened within 10 working days of the Council receiving notification that the employee wishes to appeal pursuant to 6.8 above. If the meeting date is inconvenient for the employee or the employee’s companion he or she may ask to postpone the meeting by up to 5 working days.
- Any new evidence that the employee wishes to put forward will be considered, as will any new evidence from the Council. The original disciplinary penalty will be reviewed.
- The disciplinary appeal sanction originally imposed cannot be increased upon appeal.
- The disciplinary appeal meeting will not necessarily take place before any disciplinary sanction imposed by the Council takes effect. If the employee’s appeal is against dismissal and the appeal is successful the employee will be reinstated and continuity of employment will be preserved.
- The meeting may be adjourned to allow matters raised during the course of the meeting to be investigated, or to afford the Council’s Appeals Committee time to consider its decision.
6.11 After the disciplinary appeal meeting the Council will inform the employee of its final decision within 5 working days. The meeting may be reconvened for this purpose. The decision will be confirmed to the employee in writing.
- Council dismissal procedure for use in gross misconduct
- The following list provides examples of conduct that will normally be regarded by the Council as Gross Misconduct. This list is not exhaustive:
- Refusal or repeated failure by an employee to carry out his or her duties.
- Falsification of documents or information (including expense claims).
- Unauthorised disclosure of confidential information.
- Assault, physical violence or bullying whilst acting or purporting to act on behalf of the Council.
- Insulting, indecent or offensive behaviour towards a fellow employee or any other person whilst acting or purporting to act on behalf of the council.
- Serious or repeated harassment (including sexual and racial harassment).
- Bringing the organisation into serious disrepute.
- Incapacity at work due to the influence of alcohol, unprescribed drugs or any other substance.
ix Wilful damage to Council property.
x Deliberately accessing internet sites containing pornographic, offensive or obscene material.
xi Theft, unauthorised use or possession of council property or fraud.
xii Serious insubordination.
xiii Conduct bringing the Council into disrepute.
xiv Serious breach of health and safety rules.
xv Any other conduct that from time to time is defined by the Council as amounting to gross misconduct
- If an employee is accused of any Gross Misconduct, he or she may be suspended from work on full pay pending the outcome of an investigation into the alleged offence(s). Such a period of suspension will not normally exceed 20 working days unless there are exceptional circumstances.
- The Council will investigate the matter and will establish the facts surrounding the complaint as necessary, taking into account the statements of any available witnesses. As part of that investigation the employee will be interviewed.
- If the Council believes the employee is guilty of gross misconduct his or her employment will be terminated summarily without notice or pay in lieu of notice.
- The Council will send the employee a statement, setting out the allegations of misconduct that led to the employee’s dismissal and the council’s basis for thinking that the employee is guilty of that misconduct. The date on which the employment terminated will be confirmed to the employee and the employee may be reminded of any continuing obligations he or she may have following the termination of employment. This statement will also explain the employee’s right to appeal against the Council’s decision.
- If the employee wishes to appeal against the Council’s decision, he or she must notify the Council in writing within 5 working days of receiving notice of the Council’s decision pursuant to 7.5 above.
- If the employee appeals the Council will invite the employee to attend a disciplinary appeal meeting before the Council’s Appeals Committee. The employee must take all reasonable steps to attend the meeting. The employee has the right to be accompanied to a disciplinary appeal meeting by a fellow employee or by a representative of a trade union.
- Any disciplinary appeal meeting will normally be convened within 10 working days of the Council receiving notice from the employee that he or she wishes to appeal pursuant to 7.6 above. If the date of the meeting is inconvenient for the employee or his or her companion the employee may ask to postpone the meeting by up to 5 working days.
- Any new evidence that the employee wishes to put forward will be considered as will any new evidence from the Council. The original disciplinary penalty will be reviewed.
- The disciplinary sanction originally imposed cannot be increased upon appeal.
- The disciplinary appeal meeting will not necessarily take place before any disciplinary sanction imposed by the Council takes affect. If the employees appeal is against dismissal and the appeal is successful, he or she will be reinstated and continuity of employment will be preserved.
- The meeting may be adjourned to allow matters raised during the course of the meeting to be investigated, or to afford the Council’s Appeals Committee time to consider its decision.
- After the disciplinary appeal meeting the employee will be informed of the Council’s final decision within 5 working days, the meeting may be reconvened for this purpose. The Council’s decision will be confirmed to the employee in writing.
- General procedural information
- Verbal Warnings and First Written Warnings will normally be issued by the employee’s manager or Town Council Manager. Final Warnings and dismissals will normally be carried out by the Town Council Manager. Disciplinary proceedings raised under the standard Council disciplinary procedure will also normally be investigated and any meetings to discuss the disciplinary proceedings conducted by the employee’s manager or Town Council Manager.
- Where disciplinary proceedings are instigated against the Town Council Manager, Verbal Warnings and Written Warnings will be given by the Human Resources Committee. Any investigations and any meetings will be carried out by the Council’s Human Resources Committee. Dismissal of the Town Council Manager will be ratified by Council. Any disciplinary appeal meeting will be conducted by members of the Appeals Committee.
Employee development review
As part of the Council’s drive to improve quality and efficiency, employees will undergo an annual employee development review and may be given individual targets which reflect contributions to the Council’s business plan objectives. The results may be used as part of the criteria for determining any incremental progression
Employee’s property
The Council accepts no responsibility whatsoever for damage or loss to employees’ property left on the Council’s premises. The Council will, of course, take every reasonable step to recover lost property, but you are advised not to leave articles of value on the premises.
Employer’s liability/Professional indemnity
Under the Employers’ Liability (Compulsory Insurance) Act 1969, the Council is insured against liability for personal injury and/or disease sustained by its employees arising out of or in the course of their employment.
Professional Indemnity cover provides protection against breach of professional duty. The policy is designed to protect you against claims made by third parties. A comprehensive list of all insurances is held by the Council and can be inspected by any member of staff on request.
Environment
The Council is very aware of their legal and moral responsibilities to look after the local and global environment. As a result, they will have in place an Environment Policy and operating procedures which jointly govern how this is done. All employees are expected to contribute to implementing these policies and procedures.
Equal opportunity (for Equality Policy see appendix 1)
The Council is an Equal Opportunities employer. It is firmly committed to equal opportunities policies which aim to eliminate discrimination wherever it may exist on the grounds of age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex and sexual orientation or marriage or civil partnership, in the recruitment, promotion and training or application of any employment conditions of its staff and in the provision of its services. The Council will be proactive on equality and review its achievements in this respect.
Disciplinary action will be taken against an employee found to be unlawfully discriminatory to prospective or current employees, customers, or suppliers. The Council will also expect its contractors and partners not to discriminate and to be positive about equality
Flexible working
Employees with at least 6 months continuous service are entitled to request a flexible working arrangement, on a permanent basis, in terms of hours, location and pattern of work. Employees are requested to submit a written application which will be determined by either the Town Council Manager or Human Resources Committee who will consider the circumstances and effect on the Council.
In addition to this statutory condition, the Council has a family friendly and work-life balance policy and will consider requests for flexible working sympathetically, where it does not disrupt the business in any of the following ways:
- burden of additional costs;
- detrimental effect on ability to meet customer demand;
- inability to reorganise work among existing staff;
- inability to recruit additional staff;
- detrimental impact on quality;
- detrimental impact on performance;
- insufficiency of work during the periods the employee proposes to work;
- planned structural changes within the Council.
Good housekeeping
You have a responsibility to contribute to ‘good housekeeping’ and to help to maintain the tidiness and cleanliness of the workplace. In particular, you are responsible for tidying up after completing work and leaving your workstation in a clean condition and for the safe collection and storage of materials delivered to your order. Staff should always seek to optimise the use of resources and minimise waste e.g. paper, heat, light, power etc.
Grievance procedure
Where there is a grievance relating to any aspect of employment, the following procedure should be adopted;
The grievance should be raised verbally, or in writing, with the Town Council Manager. Where appropriate a meeting will be held to enable the employees to give full details. Sufficient time will then be allowed for the facts of the case to be considered, and the outcome notified to the employee. The grievance will normally be considered by the Town Council Manager, however if he/she is part of the grievance issue, the Human Resources will officiate.
An employee is entitled to be accompanied by a fellow employee or accredited trade union representative.
The decision will always be confirmed in writing. If the employee is not satisfied with the outcome, they will have the right to appeal which will be determined by the Council’s Appeals Committee.
Wherever possible, grievances should be taken up with the relevant manager, or Town Council Manager informally before the formal Grievance Procedure is used.
Harassment
The Council recognises the right of every employee to work in an atmosphere free of harassment and to complain about it should it occur. The Council agrees to take appropriate steps to promote such a workplace. It is against the policies of this Council for any employee to harass another employee in any way. Such conduct will not be tolerated. All employees will be expected to comply with this policy, and appropriate disciplinary action, including dismissal for serious offences, will be taken against any employee who violates this policy.
What is harassment?
There is not a single simple definition of harassment. This is because harassment can take many forms, occur on a variety of grounds and may be directed at an individual or group of individuals. Harassment may occur between people of the same sex or the opposite sex. It is not the intention of the perpetrator but the deed itself and the impact on the recipient which determines what constitutes harassment. Ultimately, the question which has to be asked is has an individual or group of individuals been treated in a detrimental way on improper grounds?
Ground of harassment
Individuals may claim that they are subject to harassment on a wide variety of grounds including:
- their race, ethnic origin, nationality or skin colour
- their sex, sexual orientation, or gender realignment
- their religious or political connections
- their willingness to challenge harassment, leading to victimisation
- their membership or non-membership, of a trade union
- their disabilities, sensory impairment or learning disabilities
- their status as ex-offenders
- their age
- their real or suspected infection with Aids/HIV
The above are examples and should not be regarded as an exhaustive list.
FORMS OF HARASSMENT
Harassment may take many forms. It can range from extreme forms such as violence and bullying, to less obvious actions like ignoring an individual. Whatever the form of harassment it will be unwanted behaviour which is unwelcome and unpleasant. Forms of harassment may include;
- Physical contact ranging from touching to serious assault
- Sexual Harassment, for example:
- Physical Conduct of a Sexual Nature: Unwanted and repeated physical contact including unnecessary touching, patting or pinching or brushing against another employee’s body, assault, coercing sexual intercourse.
- Verbal Conduct of a Sexual Nature: Unwanted sexual advances, propositions or pressure for sexual activity, continued suggestions for social activity outside the workplace after it has been made clear that such suggestions are unwelcome, offensive flirtations, suggestive remarks, innuendoes or lewd comments.
- Non-Verbal Conduct of a Sexual Nature: The display of pornographic or sexually suggestive pictures, objects or written materials, leering, whistling or making sexually suggestive gestures.
- Sex-based Conduct: Conduct that denigrates or ridicules or is intimidatory or physically abusive of an employee because of his or her sex, such as derogatory or degrading abuse or insults which are gender-related.
- Verbal and written harassment through jokes, offensive language, gossip and slander,
sectarian songs,
- Visual display of posters, graffiti, obscene gestures, flags, emblems
- Isolation or non-cooperation at work, exclusion from social activities
- Coercion ranging from pressure for sexual favours to pressure to participate in
political/religious groups
- Intrusion by pestering, spying, following
THE EFFECTS OF HARASSMENT
Harassment carries with it a high price for both the Council and its employees. The Council recognises that harassment can cause employees to be subject to fear, stress and anxiety which can put great strains on personal and family life. It can lead to illness, increased absenteeism, an apparent lack of commitment, poor performance and even resignation. All these have a direct impact on organisational effectiveness.
The damage, tension and conflict within the workplace which harassment creates not only results in poor morale but higher labour turnover, reduced productivity, lower efficiency and divided teams. Although the effects may be difficult to quantify, they will eventually show through in the performance of the Council.
Certain types of harassment may constitute unlawful discrimination under the Equality Act 2010.
DUTY OF SUPERVISORS AND MANAGERS
All supervisory personnel are responsible for eliminating any harassment or intimidation of which they are aware. Failure to do so will be considered a failure to fulfil all the responsibilities of the position.
In particular they should:
- Take prompt action to stop harassment as soon as it is identified; in some cases by pointing out that the behaviour is unacceptable. Line Managers will be able effectively to put a stop to the problem without the need for further action.
- Ensure that offensive or potentially offensive material is not displayed in the work place.
- Make clear to staff that this kind of behaviour is not acceptable and where appropriate will be treated as a disciplinary matter.
- Investigate all complaints made by any member of staff against another or others.
No Supervisor or Manager shall threaten or insinuate, either explicitly or implicitly, that an employee’s rejection of sexual advances will be used as a basis for an employment decision affecting that employee. Such conduct by the Supervisor or Manager will be treated as a serious offence.
HARASSMENT COMPLAINT PROCEDURE
- Wherever possible, an employee who believes that he or she has been the subject of harassment should, in the first instance, ask the person responsible to stop the harassing behaviour as it is unacceptable to them. Person to person reproof at an early stage will often be sufficient to stop the behaviour which is causing the offence without involving third parties.
- If the recipient needs help or advice, they should seek the involvement of trusted friends. This would still be short of making the matter official by involving management.
- If the harassment continues the employee should take their complaint through the grievance procedure.
- All complaints will be handled in a timely and confidential manner. Employees shall be guaranteed a fair and impartial hearing and the matter will be investigated thoroughly.
- If the investigation reveals that the complaint is valid, prompt attention and disciplinary action designed to stop the harassment immediately and prevent its recurrence will be taken. In such circumstances, if relocation proves necessary, every effort will be made to relocate the harasser and not the victim.
- Employees shall be protected from intimidation, victimisation or discrimination for filing a complaint or assisting in an investigation. Retaliating against an employee for complaining about harassment is a disciplinary offence.
- Whilst the objects of this Policy are clearly stated and are to be followed for reasons of equity and justice, it must also be advised that any employee who raises a complaint, which upon investigation is proven to be deliberately vexatious, that employee will themselves become the subject of disciplinary proceedings.
HEALTH AND SAFETY
Please make sure you read and understand the Council’s policy on health and safety at work, and the organisation and arrangements for fulfilling that policy. Each employee will be given a copy. You must have regard for the safety and well-being of yourself and others at work. Please report all potential hazards, dangerous occurrences and accidents to your manager or the Town Council Manager. Advice is available from the Council’s nominated consultant if necessary. It is important that you co-operate with any investigations into accidents or dangerous occurrences.
You will be issued with protective clothing where this is appropriate to your duties. You are required to wear clothing as directed.
Accidents
If you are injured during the course of your work or are involved in a dangerous incident, report this to the Town Council Manager or your line manager as soon as possible. Please ensure that an entry is made in the Accident Book, which is kept on the premises.
Fire Instructions
You must familiarise yourself with the instructions displayed on the notice boards. Please also acquaint yourself with at least the two fire exits nearest to the area in which you are working. Regular Fire Tests/Drills will be carried out.
First Aid
During normal working hours first aid treatment is available from appointed first aiders. Please have treatment for any injury sustained at work, no matter now slight it may appear at first. Names of qualified first aiders within the Council will be displayed on the notice board. All treatment must be logged in the Accident Book.
Display Screen Equipment/Eye Tests
To meet the requirements of the Display Screen Equipment Regulations, the Council will provide a free eye test for all staff who use VDU equipment as a major part of their job role. It is the Council’s intention to optimise the use and application of display screen equipment within the Council, whilst safeguarding the health, welfare and job satisfaction of those involved in using such equipment.
HOLIDAY ENTITLEMENT
Annual holiday entitlement
The Council’s holiday year runs from 1st April to the following 31st March. Under European employment Law you are not permitted under normal circumstances to carry over holiday entitlement into the following year.
During your first full holiday year of employment with the Council you are entitled to 20 days basic holiday. Your entitlement for the holiday year in which you join the Council is calculated on a pro rata basis i.e. 1/12th of entitlement for each complete month of service, rounded up to the nearest whole day.
After 5 years or more continuous service with the Council, your holiday entitlement will then be increased by one day for each complete year of service up to a maximum of 5 days additional holiday.
Holidays are paid at your current salary for the appropriate days. All holidays and bank holidays are allowed on a pro rata basis for part time staff. In the case of casual employees, your rate is enhanced to include holiday pay which is clearly shown on your payslip.
You must agree the dates of your holidays with your manager in advance which must be authorised and entered on your Time off/ Extra Hours Record Card. Where too many employees require the same holiday period which if granted would impair the efficiency of the operation, management will grant holidays on the basis of first request, first granted.
On leaving the Council, you will receive payment for any part of the accrued annual holiday entitlement not taken, and for which you would normally have been paid. If you have taken more than your accrued entitlement at the date of leaving, the excess will be deducted from salary or other monies due to you. In calculating accrued entitlement for this purpose, your employment ends on the day you cease to work.
Public & Bank holidays
You are entitled to the following public & Bank holidays with pay.
New Year’s Day Spring Bank Holiday Monday
Good Friday Late Summer Bank Holiday Monday
Easter Monday Christmas Day
May Day Boxing Day
An alternative day will be designated where any of these days fall on a Saturday or Sunday, where Saturday or Sunday do not form part of the normal working week. Precise holiday dates will be published as soon as possible each year.
Additional holidays
The Council may grant at its discretion, two additional days leave, to be taken on dates which may be fixed by the Council. If you are required to work on the days concerned, you may take the leave at another time agreed with the Town Council Manager.
As a condition of the two additional days you may be required to use part of your annual leave entitlement to enable offices to stay closed for the whole of the Christmas period.
Sickness during holidays
Additional holiday entitlement will be awarded to you in respect of booked holidays on which you are sick or injured provided you fulfil the normal requirements regarding certification.
No additional holiday entitlement will be awarded to you if you suffer sickness or injury during a statutory holiday.
HOURS OF WORK
Your normal hours of work are stated in your Contract of Employment but are based on a standard week of 40 hours. You are expected to work flexibly in accordance with the demands of the job and your specific hours will be agreed by you with your manager. The Council reserves the right to change working hours after the usual consultation process with staff.
The Town Council Manager will be responsible for ensuring adequate cover is maintained for the Council’s services during working hours.
The Council will determine the need for overtime, when it is to be worked and the employees required, taking into account the circumstances appertaining at the time. Except in the case of an emergency, you will be consulted on any overtime requirements by the Town Council Manager and as much notice as is possible will be given within the demands of business.
Overtime must be authorised in advance by the Town Council Manager. Eligible staff will normally be given time off in lieu, for over time, but may, at the discretion of the Town Council Manager, be paid at overtime rates. The first half hour worked on any day will not be classed as overtime, but as “flexible working”, and will not attract time off in lieu or overtime payment. No payment is made for travelling time where overtime is worked, except in the case of split shifts.
Employees who earn in excess of Scale Point 28 are not normally eligible for overtime payments, except at the discretion of the Council.
Part-time employees are entitled to these enhancements for weekdays only after 40 hours
The Working Time Regulations determine entitlements for working hours, breaks, rest and holidays. The following is a guide only to the provisions relevant to the Council.
- Weekly working time will be limited to an average of forty-eight hours calculated over a reference period of seventeen weeks.
- The reference period may be amended by a relevant agreement (for the definition, see below).
- Absences through sickness, holiday or maternity leave are excluded from the calculation, but absences for other reasons will serve to reduce the average working time.
- Workers may opt out of the weekly working time limit by individual written agreement, but they retain the right to opt back in by giving seven days’ notice or up to three months’ notice if so specified in the opt out agreement. In the event of any individual opting-out, the employer will have to maintain a list of those who have opted-out.
- Adult workers will be entitled to a rest period of not less than eleven consecutive hours and workers under the age of eighteen to a rest period of not less than twelve consecutive hours in each period of twenty-four hours during which they work.
- Adult workers will be entitled to a rest period of not less than twenty-four hours in each seven day period or a rest period of not less than forty eight hours in each fourteen day period.
- Workers under the age of eighteen will be entitled to a rest period of two days (i.e. each day starting at midnight) in each seven day period.
- Adult workers will be entitled to a rest break when daily working time is more that six hours. The rest break may be fixed by a relevant agreement, but, if not, it shall be an uninterrupted break of at least twenty minutes.
- Workers under the age of eighteen will be entitled to a rest break of thirty minutes when daily working time is more than four and a half hours.
- There are no relevant agreements currently in force at the Council.
- A significant exclusion from application of the Regulations is for those who regulate their own working time, particularly managers. If a person’s working time is genuinely determined by him/ herself, then there is only a statutory entitlement to paid holidays and health assessment.
- Holidays, daily rest, weekly rest and daily breaks are only entitlements and not obligations. If a worker chooses not to take up any entitlement, there is no obligation on the employer to provide it.
INDUCTION
For new employees, induction training is carried out as soon as possible after a he/she commences employment, to accelerate their ability to do the job. The objectives of this training are to ensure that the new employee is:
- able to understand the Council’s philosophy, hierarchy, organisation and geography.
- introduced to immediate colleagues and other relevant employees.
- familiar with all the conditions which relate to his/her employment.
INFORMATION AND CONSULTATION
The Council is exempt from the provisions of the Information and Consultation of Employees Regulations 2004, but never the less will provide employees with a level of Information and consultation. This will include all statutory notifications and the right to comment on changes to working conditions.
INVESTORS IN PEOPLE
The Council has a very strong commitment to the principles of ‘Investors in People’ national standard and all its human resource development policies and procedures reflect this.
JOB DESCRIPTION
A job description has been prepared for each post, to give an accurate description of the main duties, responsibilities and relationship involved. It does not include every activity that might have to be done, but whatever is necessary to show the nature and purpose of the job.
A copy will be issued with the Contract of Employment.
JURY SERVICE
Employees are entitled to time off work to fulfil their obligations with regard to Jury Service. In the event of an employee being summoned to attend for Jury Service, they must notify the Town Council Manager immediately on receipt of the Jury Summons, giving details of dates they are required to attend the Court.
In the event that an employee is retained on Jury Service for a prolonged period, the employee has an obligation to notify the Town Council Manager and should keep in regular contact throughout the period.
Employees are expected to return to normal working immediately following their release from their duties. Employees are entitled to payment for this time off, but should claim expenses from the Court to cover their costs, and also compensation for loss of earnings. These will be payable to the Council.
LITERATURE
You may display, with the permission of the Town Council Manager, relevant literature on the premises.
MAKING A PROTECTED DISCLOSURE (Whistle-blowing)
The Council encourages employees to raise any concerns that they may have about any wrongdoing at any level within the organisation. Wrongdoing in this context means any breach of a legal obligation, risk to health and safety, a criminal offence being committed, a miscarriage occurring or likely to occur or damage to the environment.
Any initial concern should be raised with your line manager. However, if this is not appropriate then you should contact the Town Council Manager who will ensure that your concern is properly addressed.
Employees who raise a concern which is in the public interest under this policy are entitled not to be subjected to any detriment as a result, however the employee must reasonably believe that the disclosure they are making is true.
Even if your concern proves to be unfounded you will be protected against any reprisals from your manager, colleagues or any other employee of the business. Making a deliberately false allegation, however, against the Council, a fellow employee or any other person will be treated as an act of gross misconduct which will usually result in dismissal.
If you are the subject of an allegation of wrongdoing then you will be informed of the allegation and given every opportunity to explain the situation and put your side of the story. Disciplinary action will only be taken following a full investigation in accordance with the disciplinary procedure.
Qualifying Procedures
In order for the disclosure to be protected, the employee must make it by one of the following methods or procedures:
- to the employer, or legally responsible person or appropriate person authorised by the employee to receive disclosures;
- to a legal advisor;
- to a prescribed person (i.e. to a listed regulatory body, such as the Health and Safety Executive, the Audit Commission or the Environmental Agency).
In addition, disclosure is protected if it is to an individual unconnected with the organisation, such as the police or the media. In this case an employee will only be protected if;
- the matter has previously been raised with the employer or prescribed person, or it has not been so raised because the employee reasonably believes that he or she will be victimised:
- if there is no prescribed person, the employee has a reasonable belief that a complaint to the employer would result in evidence being concealed or destroyed;
- the information has already been disclosed to the employer or prescribed person;
- the information is serious enough to justify bypassing one of the other specified procedures;
- the disclosure is made in good faith, in the reasonable belief that the claims are substantially true, not for the employee’s personal gain; and
- it is “reasonable in all the circumstances” to make the disclosure.
MATERNITY & PREGNANCY
Pregnant employees have certain statutory rights. The following information is given for guidance purposes only and confers no rights beyond those provided by statute.
- ANTE-NATAL CARE
Pregnant employees are entitled to reasonable time off work with pay to attend for ante-natal care. This applies to any appointments made on the advice of a registered medical practitioner, midwife or health visitor. If requested, the employee must provide a certificate of pregnancy and an appointment card.
- STATUTORY MATERNITY PAY (SMP)
Employees who stop work and who meet the following conditions are entitled to receive SMP. An employee must;
- have been continuously employed in local government for at least 26 weeks by the beginning of the 15th week before the Expected Week of Childbirth (EWC):
- have average weekly earnings of not less than the lower earnings limit for the payment of National Insurance Contributions;
- still be pregnant at the 11th week before the EWC or have given birth by that time;
- give at least 28 days’ notice that she intends to stop work; and
- provide medical evidence of the EWC.
For the first six weeks SMP is payable at the earnings related rate (equivalent to 90% of average weekly earnings) and for the remaining 20 weeks at the standard rate or 90% of average weekly earnings if this is less than the standard rate.
- ORDINARY MATERNITY LEAVE
Employees who stop work no earlier than the 11th week before the EWC and who meet the following conditions are entitled to 26 weeks’ ordinary maternity leave. An employee must notify the employer (in writing if requested) by the 15th week before the EWC, unless that is not reasonably practicable, of the following;
- that she is pregnant;
- the EWC;
- the date on which she intends her ordinary maternity leave to start; and
- if requested, provide medical evidence of the EWC.
Employees are legally prohibited from working during the two weeks immediately after the birth, four weeks if the woman is a factory worker, this in known as the “compulsory maternity leave period” and is considered part of the ordinary maternity leave period.
Employees who wish to return to work prior to the end of the ordinary maternity leave, must give at least 28 days’ notice of their intended date of return.
During the leave, all contractual benefits except for remuneration are maintained as if they were not absent. Employers are entitled to return to their original job at the end of their maternity leave.
- ADDITIONAL MATERNITY LEAVE
In addition to the right to ordinary maternity leave, employees have the right to a further 26 weeks off and to return to their original job providing the following conditions are met and it is reasonably practicable. The additional maternity leave period commences on the day after the last day of the ordinary maternity leave period.
An employee must:
- have been continuously employed for at least 26 weeks by the beginning of the 14th week before the EWC;
- be entitled to ordinary maternity leave; and
- return to work within a period of 26 weeks calculated from the day after the last day of ordinary maternity leave.
Employees who wish to return to work prior to the end of the additional maternity leave period must give at least 28 days’ notice of their intended date of return. This period of absence will count towards continuity of employment.
MATERNITY SUPPORT LEAVE
Maternity support leave of up to 5 days with pay is available to the child’s father or partner of the expectant mother at or around the time of birth
MEDICAL EXAMINATIONS
If you are, or have been unable to carry out your duties as a consequence of illness or injury, you may be required to have an examination by a medical practitioner nominated by the Council. Any expense incurred will be met by the Council and you will be required to provide a copy of the resulting medical report.
Should this requirement be implemented, you will be consulted in advance and given full reasons as to why it is required.
(ACCESS TO) MEDICAL REPORTS
In certain circumstances it may be necessary for the Council to obtain a Medical Report from an employee’s Doctor/Specialist in order to establish:-
- Reason for absence.
- Duration of absence.
- When the employee will be able to return to work.
- What, if any, treatment is being prescribed.
- Whether the problem will recur.
- Whether the employee can do all the duties of the job.
The above will enable the Council to plan workloads. It is in the interests of both the employee and the Council to establish the employee’s ability to work with the benefit of expert medical opinion.
Employees have certain rights under the Access to Medical Reports Act 1988 which are as follows:
- Employees may withhold consent to the report being sought.
- Employees can request to see the report prior to it being forwarded to the Town Council Manager
- If employees indicate that they wish to see the report in advance the Council will inform the
employee when the Doctor/Specialist is written to and he/she will be informed that he employee
wishes to see the report. Employees then have 21days to contact the Doctor/Specialist
regarding arrangements to see the report.
- Should the employee indicate that he/she does not wish to see the report prior to the Council
the employee has the right to write to the Doctor within 21 days of the report having been
received. It is our policy to send employees a copy of the report in any event prior to a
meeting being arranged to discuss the content.
- Employees have the right to ask the Doctor/Specialist for a copy of the report for up to 6 months
after it has been supplied. There may be a charge for this. The Doctor/Specialist cannot submit
the report to the Council without the employee’s consent.
- Employees may ask the Doctor/Specialist to amend any part of the report which is considered
by the employee to be incorrect or misleading. If the Doctor/Specialist is not in agreement the
employee may attach a statement of his/her views with the report.
- If the Doctor/Specialist thinks the employee or others would be harmed by the report or any part
of the report it can be withheld from the employee.
The Council would stress that no decision will be made that could affect an individual’s employment without full consultation with that individual and careful consideration of all the circumstances. Where the Council wishes to obtain a medical report, employees will be asked for their written consent.
MEDICAL SCREENING
Necessary paid time off will be granted for the purpose of cancer screening.
OTHER EMPLOYMENT
You must not become engaged or concerned in any other business in which your duties may conflict with the interests of the Council, without prior permission from the Town Council Manager. You must not become engaged in any secondary occupation that may interfere with your work. Officers earning in excess of Scale Point 28 must not be otherwise employed without the authority of the Town Council Manager. The Town Council Manager must obtain authority from Council before undertaking other employment.
PARENTAL LEAVE
Employees are entitled to statutory, unpaid parental leave for the purpose of caring for a child if they are a parent of a child born or placed for adoption, on or after 15 December 1999, or of a child entitled to a disability living allowance. The employee must have one years service.
There are a number of statutory conditions which apply. The right to unpaid Parental Leave has been increased from 13 to 18 weeks per child, and can be taken in blocks of up to 4 weeks. This right is available up to the child’s 18th birthday.
PART TIME WORKERS
The Council will treat part time workers no less favourably than a full-time worker on the grounds that a worker is part-time.
A part-time worker is someone who is paid according to the time worked and is not identifiable as a full-time worker having regard to the Council’s custom and practice or to the Contract of Employment. Any comparison is with someone who is a ‘comparable full-time worker’, working at the same establishment and doing work which is the same or at least similar, and who has broadly similar levels of qualifications, skills and experience; comparison is also with a person working under the same type of contract (i.e. a part-time casual worker may have a different type of contract to a full-time permanent worker).
In general, part-time workers are entitled to pay and benefits on a pro-rata basis which gives part-time workers the right to pay and benefits proportionate to those of full-time workers. This will normally mean the same (hourly) rate of pay as a comparable full-time worker, however, rates of pay for overtime will be payable at the same rate as comparable full-time workers only after the part-time worker has worked more than the normal full-time hours.
PATERNITY LEAVE
Fathers of newborn children, employees married to or partners of the child’s mother or the partner of those adopting children are entitled to one period of leave off work, with Statutory Maternity pay, of either one week or two consecutive weeks to care for the child or support the child’s mother (or the person with whom the child is placed for adoption).
Statutory Paternity Pay will be at the same rate as Standard Maternity Pay (or 90% of average earnings if this is less). To qualify employees must have been employed for at least 26 weeks in local government.
You may be able to get Shared Parental Leave (SPL) and Statutory Shared Parental Pay (ShPP) if:
- your baby is due on or after 5 April 2015
- you adopt a child on or after 5 April 2015
If you’re eligible for SPL you can use it to take leave in blocks separated by periods of work, instead of taking it all in one go.
To start SPL or ShPP the mother must end her maternity leave (for SPL) or her Maternity Allowance or maternity pay (for ShPP). If she doesn’t get maternity leave (but she ends her Maternity Allowance or pay early) her partner might still get SPL.
If you’re adopting then you or your partner must end any adoption leave or adoption pay early instead.
If you’re eligible you can take:
- the remaining leave as SPL (52 weeks minus any weeks of maternity or adoption leave)
- the remaining pay as ShPP (39 weeks minus any weeks of maternity pay, maternity allowance or adoption pay)
If neither of you is entitled to maternity or adoption leave then SPL will be 52 weeks minus any weeks of maternity pay, Maternity Allowance or adoption pay.
You can share SPL and ShPP between you if you’re both eligible.
PAY POLICY
Although the Council have not adopted the “Green Book” conditions of service, it will determine pay according to current pay scales. Actual scale points are based on job content, responsibility, qualifications and experience.
Pay Scales are reviewed annually in April through national negotiation and the Council will consider these along with its ability to pay when determining whether to make any enhancements.
Employees will be appointed to a specific scale point (Spot Salary). Human Resources Committee may review the salary point of an individual following the annual Employee Development Review where the level of responsibility of that person’s job has significantly changed.
Additional increments may be given on the grounds of exceptional merit or ability or on the post-holder gaining a qualification which is considered by the Council to be beneficial to the role of the post.
PAYMENT OF SALARIES/WAGES
Salaries are currently paid by credit transfer to the bank or building society of your choice on a fixed day of each month. You will be given an itemised statement recording your gross salary, deductions and the net amount. Charity deductions will be made on request.
PENSION
The Pensions Act 2008 requires the Council to enrol “eligible job holders” automatically into a qualifying pension scheme. The new pension arrangements applied to Newmarket Town Council from 1st February 2017. An “eligible job holder” is aged between 22 and state pension age and currently (2017) has earnings above £10,000 p.a. They are required to contribute to the scheme. They can voluntarily opt out after being enrolled, but have the right to re-join. The Council must again auto enrol the eligible person every 3 years.
“Non-eligible jobholders” who are not eligible for auto enrolment, can choose to opt in to a qualifying scheme. They are aged 16-74 with qualifying earnings currently (2017) below £10,000 p.a. but greater than £5824 p.a. Employees aged 16-21 or between state age and 74 with earnings above £10,000 p.a. can simply opt in.
“Entitled workers”, those aged 16-74 and currently (2017) earning less than £5824 p.a. are entitled by law to require an employer to join them in at least a non-contributory scheme.
The Peoples Pension Scheme is Newmarket Council’s nominated qualifying scheme. The Council will be willing to enrol all qualifying employees in to this scheme following their completed 3 months of any probation period and will make an Employer’s Contribution of 5% of total salary.
Further information is available from the Town Council Manager.
PERFORMANCE MANAGEMENT SYSTEM
The Council will develop a performance culture with targets set for the organisation as a whole or teams in the business plan. Employees will undergo an annual employee development review and will be given individual targets which reflect contributions to the business plan objectives. Regular performance monitoring will be undertaken.
PERSONAL DETAILS
We need to keep up-to-date information on your home address and telephone number, together with the name, address and telephone number of your next of kin (or other such person) for emergency contact purposes. Please inform the Council in writing of any changes of the above to personal details. The Council will respect the confidentiality of any personal information that it keeps.
PROCESSING OF PERSONAL DATA
Data protection legislation regulates the way in which certain data about employees, both in paper and electronic form, is held and used. The following will give employees some useful information in terms of the type of data that the Council keeps about them and the purpose for which this is kept.
Throughout employment and for as long as is necessary after the termination of employment, the Council will need to process data about employees for purposes connected with their employment, including their recruitment and the termination of their employment. Processing includes the collection, storage, retrieval, alteration, disclosure or destruction of data.
The kind of data that the Council will process includes:
- any references obtained during recruitment
- details of terms of employment
- payroll details
- tax and national insurance information
- details of job duties
- details of health and sickness absence records
- details of holiday records
- information about performance
- details of disciplinary investigations, proceedings and outcomes
- training records
- contact names and addresses
- correspondence with the Council and other information that employees have given the Council
The Council believe that those records used are consistent with the employment relationship between the Council and its employees and with the data protection principles. The data the Council holds will be for management and administrative use only but the Council may, from time to time, need to disclose some data they hold about employees to relevant third parties (e.g. where legally obliged to do so by the Inland Revenue or where requested to do so by employees for the purpose of giving a reference).
In some cases, the Council may hold sensitive personal data, as defined by the legislation, about employees. For example, this could be information about a person’s health, racial or ethnic origin, criminal convictions, trade union membership or political or religious beliefs. This information may be processed not only to meet the Council’s legal responsibilities but, for example, for purposes of personnel management and administration, suitability for employment and to comply with equal opportunity legislation. Since this information is considered sensitive, the processing of which may cause concern or distress, individuals will be asked to give express consent for this information to be processed, unless the Council has a specific legal requirement to process such data.
Employees may, within a period of forty days of their written request or, where applicable, a period of forty days from the payment of the fee, inspect and/or have a copy, subject to requirements of the legislation, of information in their own personnel file and/or other specified personal data and, if necessary, require corrections should such records be faulty. Those employees who wish to do so must make a written request to their immediate Manager. The Council is entitled to change the above provisions at any time at its discretion.
Further information is available in the Council’s Information and Data Protection Policy.
PERSON SPECIFICATION
A person specification has been prepared for each post, to set out the personal characteristics and experience likely to be required for a person to undertake the role. A copy will be issued with the Contract of Employment and job description.
PRIVATE TRADING
Private trading on the Council’s or customers premises is not allowed.
PROBATIONARY PERIOD
If you are new to Newmarket Town Council you will subject to a probationary period of up to six months during which time your performance and ability will be assessed. At the end of the period, and subject to a satisfactory report by your line manager, your probation period will have been fulfilled and your employment confirmed.
If your performance has not met expectations during the probationary period, the Council may extend the probationary period with an action plan being agreed. If ultimately performance remains unsatisfactory at the end of such extension your employment will not be confirmed and your employment terminated.
PUBLIC DUTIES
Employees who hold certain public positions have the right to reasonable time off without pay during working hours to perform duties associated with these positions. Such positions include magistrates, local councillors, statutory tribunal members etc.
Employees holding such positions are encouraged to discuss their position with the Town Council Manager so that suitable arrangements can be made.
QUALITY POLICY
The Council has a commitment to quality services and has adopted a Quality Policy. It may work within an integrated quality management system as an aid to encourage and assist continuous improvement within the Council. It is intended to help develop a quality culture within the Organisation, and to equip it to move in to the future with confidence.
The Quality procedures should be adhered to by staff at all times. If you believe they can be improved, do not ignore them, talk to your manager about changing them. Remember-Quality can only be improved with your help.
The Council have also determined to gain accreditation under the Local Council Award Scheme.
RECRUITMENT
The Council believes that it is important to recruit the right person to any vacancy, be it a new job or a replacement for an existing position. It will always make clear the qualities and experience it is looking for and will recruit in accordance with its Personnel Procedures.
The Council will rigidly apply its equality policies. Where appropriate existing employees will be encouraged to apply for other positions within the Council.
REDUNDANCY/REDEPLOYMENT POLICY
Introduction
This procedure will apply to all employees of the Council. It sets out the overall approach to be adopted should the need arise for redundancies within the Council.
General Principles
It is the Council’s policy to provide to the best of its ability, security of employment for all its employees. However, it is recognised that over time, changes in the political environment, funding regimes and other operational requirements may impact on the staff resource required to deliver organisational objectives. It is the agreed aim of the Council to maintain operational efficiency and effectiveness to help safeguard the future employment of all its employees. Where a redundancy situation is anticipated all alternatives will be explored for any potential surplus staff.
If after exhausting all alternatives, redundancy is unavoidable the Council will endeavour to handle such redundancy in a consistent, objective and sympathetic manner to minimise hardship for the employees concerned. The Council will rigidly apply its equal opportunity policies.
Consultation
Where the Council is considering redundancies or a reorganisation which is likely to impact on its workforce it will consult at the earliest opportunity. Such consultation will be undertaken with a view to reaching agreement and will be aimed at avoiding redundancies. All relevant information will be made available to the staff to support this process, with a reasonable timescale agreed to enable proper consideration to take place.
Actions to avoid/minimise compulsory redundancy.
Selection Criteria
The Council will consult with the staff and seek to agree the criteria to be used for staff selection.
When all avenues, including voluntary redundancy and early retirement have been exhausted and it is clear that compulsory redundancy is inevitable, the Council will agree the criteria to be used for staff selection.
- Specialism
- Functional area of work i.e. business unit
- Other relevant factors
The above selection definition would then be extended and the criteria may include:
- Experience, skills or qualifications (or a combination of these) to ensure the retention of a balanced staff profile to meet the future objectives of the business
- Individual ability linked to a specialist business objective
- Standard work performance supported by objective evidence which would include the performance management system
- Attendance history or disciplinary records
In respect of each criterion for each business unit there will be a definition of what is being measured. Each criterion will have a range of points addressing an individual’s competence and the criteria will be weighted in line with their importance against each other and also against the relevant job. The weighting will be applied consistently for each business unit but may vary for different units in the same round of redundancy.
Whatever selection criteria are chosen, they will be objective and consistently applied. The actual selection will be in line with the criteria and cover all individuals within the relevant unit affected by the redundancy.
Action to Avoid/Minimise Compulsory Redundancy
All measures would be considered to minimise the need for compulsory redundancy. This would include:
- Planning and managing change as far into the future as possible
- Minimising external recruitment where staff can be retained or redeployed to fill existing vacancies or vacancies that are expected to arise in the short term.
- Reducing or eliminating overtime
- The termination of temporary employees or contract staff where this would not impact on the achievement of business objectives
- Seeking application for early retirement or voluntary redundancy before declaring compulsory redundancy.
Redeployment
For those members of staff affected by restructuring or redundancy, the Council is committed where possible, to redeploying them into other business areas.
A surplus employee, who is considered suitable, may be offered a higher or lower paid position. Full details of such opportunities will be given to the employee to enable them to decide whether or not the alternative position is acceptable.
Where a higher paid position is accepted the salary for that post will apply.
Where an employee accepts an alternative position that is lower paid the following protection of salary arrangements will apply:
The salary for the lower paid position will be established and the difference between that and the old salary calculated.
- Fifty percent of this difference is the protected amount.
- On taking up a new position the salary will be enhanced by the protected amount for one year.
- On the first anniversary of taking up the new job the protected amount will be reduced to 40% of the difference.
- On the second anniversary of taking up the new job the protected amount will be reduced to 20% of the difference.
- On the third anniversary of taking up the new job the protected amount will be extinguished.
During the above three-year period the salary applicable to the new role will be reviewed in the normal way subject to satisfactory performance.
Where redeployment within the Council occurs a trial period of 4 weeks will apply.
When retraining is to take place as part of the redeployment, the trial period may be for a longer period. In these circumstances there will be a written training plan setting out the arrangements and stating the length of the trial period; this will be issued before the start of the trial period. Such trial periods are to allow both the individual and the Council to decide whether the alternative employment is mutually satisfactory. If, during the trial period, the job is not satisfactory to the employee or the job performance is not to the Council’s standard, the employee will be made redundant. If the trial period is completed successfully, a full performance review will be undertaken 6 months after taking up the new post.
The individual’s right to redundancy payment will not be affected by any trial period of redeployment unless dismissal occurred due to a reason unconnected with the redundancy in which case the entitlement would be lost.
Period of Notice
The period of notice for redundant staff will not be less than 30 days and where it is not possible to give such notice affected staff will be given pay in lieu of notice.
Appeals
Employees may appeal against their selection for redundancy. Appeals must be in writing setting out the detailed grounds of appeal. Such appeals will be heard by Members who are not on Personnel Committee.
Assistance to Staff
The Council will arrange support for redundant staff to assist them in finding alternative employment. This could include:
- Discussing future career plans
- Completion of CV’s
- Interview skills
- Other guidance/support
Staff under notice of redundancy will be allowed reasonable time off on full pay to attend interviews or arrange training to enhance their future prospects.
Compensation
Redundancy compensation terms for those members of staff who are made redundant will be in accordance with the statutory redundancy calculator, increased to the actual weeks pay rather than the statutory minimum. No further enhancements will be made.
REFERENCES
When you have been made a formal offer of employment, the Council will take up references from your previous employers. Any offer of employment is conditional upon satisfactory references being obtained.
Should it subsequently come to our notice that you have given inaccurate information, we may reconsider your employment. We will not accept references given to us directly by an employee or potential employee.
You may request to see a copy of a reference from a previous employer, but the Council may refuse to let the employee see the reference if, in doing so, it would disclose information about another individual who can be identified from the information or can be identified as a source of the information. It will be acceptable to let the employee see the reference if the third party has consented to the disclosure or it is otherwise reasonable in the circumstances to disclose the information.
When you leave the Council or apply for another job, your manager will normally give you a reference on behalf of the Council. This will be accurate and truthful as required by law. You will not be given an “open” reference, it will always be addressed to a particular person. References that are given by an employer, are exempt from the subject access provisions of the Data Protection legislation and therefore it is at the manager’s discretion whether or not you are shown a copy of the reference.
RETIREMENT
The Council do not have a default retirement age and employees are welcome to remain with the Council beyond the state retirement age. Any termination of employment by the Council will not be related to age.
However, any employee retains the right to retire earlier if they so wish. The Council will be pleased to advise on any matter relating to retirement and help you make any adjustments. In certain cases, depending on circumstances and length of service, pension may be accessible before state retirement age.
SMOKE FREE POLICY
It is the policy of Newmarket Town Council that smoking is not permitted in any part of its premises, entrances or grounds, or in its vehicles. This Policy applies to all employees, members, consultants, customers, visitors and contractors, whom it is intended to benefit.
The Council have decided that E-cigarettes (battery powered devices designed to replicate smoking behaviour without the use of tobacco which turn nicotine, flavour and other chemicals into a vapour that is inhaled by the user) are also prohibited.
The Council will not provide smoking areas on its premises and employees will not be given breaks for smoking during working hours.
The Council will help employees who wish to stop smoking through approved NHS services, and may give time off to attend such services by arrangement with management.
Overall responsibility for policy implementation rests with the Town Council Manager, however all staff are obliged to adhere to and support the implementation of the policy.
Appropriate ‘no-smoking’ signs will be clearly displayed at the entrance to and within premises and in all vehicles.
STATUTORY SICK PAY
Certain employees are entitled to receive pay when they are absent from work due to sickness. This is known as Statutory Sick Pay (SSP) and is paid out and administered by employers on behalf of the State.
There are many requirements and conditions attached to payment of SSP both for the employee and the employer. If employees are to receive their entitlement, the following rules and procedures together with those set out in the procedure for ABSENCE Notification, must be adhered to.
NOTIFICATION
SSP cannot be paid to an employee unless and until the following written evidence is supplied:
first 7 days of absence – a Self Certification form, absence record form or Doctor’s Certificate
thereafter – Doctor’s Certificate.
It is important to remember that no payment can be made for any intervals of sickness absence not covered by a certificate.
WHEN SSP IS PAYABLE
SSP is normally only paid for a day or days worked.
For example, if an employee works Monday to Friday and not at weekends, SSP will only apply to those 5 days.
In some cases SSP can be paid when an employee is ill whilst on holiday -including bank/public holidays.
Employers cannot pay SSP for the first 3 days of an employee’s sickness.
Therefore, payment starts on the 4th day, and continues for as long as the employee is absent up to a maximum of 28 weeks in anyone period of sickness. However, if an employee is absent due to sickness within 8 weeks of a previous period of sickness and providing both periods of absence are for 4 days or more (calendar days), SSP will be paid from the start of the second period of absence.
SSP is paid in exactly the same way as normal earnings, although the employee’s average earnings must be over the National Insurance Lower Earnings Limit to qualify for SSP
WHEN SSP IS NOT PAYABLE
SSP is not payable in certain circumstances, the principal ones being:
– once employment has terminated
– where Statutory Maternity Pay is being paid
– where an employee is over 65 years of age or under the age of 16
IMPORTANT
Any employee who has been absent due to sickness and is found not to have been genuinely ill, will be subject to disciplinary action which could include dismissal.
TIMEKEEPING
Employees are responsible for attending punctually for work in accordance with the hours defined within the Written Particulars of Main Terms of Employment.
Employees may not leave work prior to their normal finishing time without permission from their manager. In the event of an employee requiring time away from work during the normal working period, he/she must report to his/her manager upon leaving and returning to work.
Persistent lateness will be considered to be a breach of procedures and may result in disciplinary action.
Lateness for work may result in pay being reduced accordingly.
TELEPHONE CALLS
You are requested to restrict personal telephone call to those which are essential and cannot be made outside working hours. The use of the Council’s telephone is restricted to cases of emergency and local calls. International calls and premier rate calls (0900, 118, 070) should not be made without the specific consent of the Town Council Manager.
TERMINATION OF EMPLOYMENT
Should you wish to terminate your employment, you must give the appropriate written notice stating the date you wish to leave in line with the conditions of your Contract of Employment. You will normally be expected to work your period of notice, but this may be waived or reduced at the discretion of the Council.
You must ensure that any property issued to you by the Council is returned.
TRADE UNION MEMBERSHIP
The Council does not recognise any trade union for collective bargaining purposes but does subscribe to the National Joint Council for local government for national negotiations.
Employees have the right to belong to or take part in the activities of any independent trade union. They also have the right not to be a member of a trade union or a particular trade union.
The Council will not discriminate against any person because he/she chooses/chooses not to be a trade union member.
Employees only have the right to reasonable time off to take part in trade union activities or to carry out trade union duties, if that trade union is recognised by their employer for collective bargaining purposes.
TRAINING AND DEVELOPMENT
We acknowledge the essential need to provide appropriate and systematic training and development for our employees. All employees will be encouraged to maximise their potential to achieve job satisfaction and reach the highest standard of efficiency and competence.
The Council are developing a comprehensive Training and Development Policy which will be included as Appendix 4 of this Handbook.
TRAVEL AND SUBSISTENCE
Travel on Council Business
Subsistence
No flat rate payment for subsistence will be made i.e. no payment where staff are out of the office for more than 5 to 10 hours and no overnight allowance. Reasonable meal/entertainment expenses incurred on Council business will be reimbursed on production of receipts.
Hotels
Where staff are required to stay overnight on Council business the recommended benchmark for all staff is an AA 3 star hotel. Guidance can be obtained from the Town Council Manager.
Where staff incur additional reasonable incidental costs whilst staying overnight on Council business these will be reimbursed. Receipts should where possible be obtained. All claims need to be authorised by the Town Council Manager.
Air travel
All reservations must be approved in advance by the Town Council Manager.
Rail Travel
All staff will travel 2nd class with the option to reserve a seat.
Other Ad Hoc items
Subjects such as relocation and lodging allowances crop up infrequently and will be dealt with on an individual basis.
Payment of Expenses
Expenses are paid monthly by credit transfer to the Bank/Building Society of your choice.
To ensure accuracy and timely reclaim of costs, all expenses need to be claimed within 3 months of being incurred. Where claims are made outside this period the Council reserves the right to refuse payment.
UNOFFICIAL CLUBS, FUNDS AND SCHEMES.
The Council is not responsible for the way in which any unauthorised employee funds, holiday clubs, saving schemes or lottery syndicates are conducted, or for the safety of those funds.
